We love to hear from you, our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

✅Customer service Email: service@kpoptwicemerch.com

✅Due to an increase in order volume,our dispatch team is burning the candle to ensure the smooth operation of product deliveries.lf you come across any situation where your order has not been shipped for a long time, please contact our customer service promptly: service@kpoptwicemerch.com. Your Understanding is highly appreciated.

✅Please kindly note: We strive to answer your questions within 24 hours, however during peak seasons and promotional sales, our response time might take a little longer.Please use the same email address you used when placing your order when contacting us, and include your order number in your email.